Sales principles

In performing our global sales activity we adhere strictly to the following basic sales principles:

• Being client orientated and customer friendly supplier
• To ship our products in timely manner
• To provide the highest level of products quality and services in full compliance to the standards. On a customer request major certification and surveillance agencies can be engaged in the products quality assuring directly at production sites of Metinvest Group.
• Focus on establishment and enhancement of long term relations with our clients
• Constant working on product mix expansion
• Delivery of full-scale services mix to a client
• To ship our products effectively and efficiently. To guarantee the products being shipped to any part of the world by rail or by sea in the shortest possible time after leaving production site through tight cooperation with the leading shipping and freight forwarding companies.  
• To secure the contracts execution through tight and long-term cooperation with the largest European banks and insurance companies.
• Post-sale client support